Confidentiality and your privacy are central to the process of counselling. Counsellors are bound by a strict code of confidentiality. The following outlines our commitment to you.
We are required to record information relating to the delivery of our services to you and keep this securely for seven years. You are entitled to view your records at any time by making a request in writing.
Your information will not be released to any other party except in the following circumstances (limits of confidentiality):
1. You consent to or request disclosure
2. It is subpoenaed or required by law by a court
3. Failure to disclose would place you or another person at risk
4. A child has been harmed
In addition, counsellors in this practice undertake regular professional supervision in which your case may be discussed but this will be done in a de-identified way and all practitioners present are also bound by confidentiality.
